Refund policy
Returns
Unfortunately, we don't accept returns of product or do exchanges of product. if your order was damaged in-transit, or if you've received the wrong Spindrift order, please reach out to our customer service team immediately by emailing hello@spindriftfresh.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at tyler@spindriftfresh.com and send your item to: 260 Charles St Waltham Massachusetts US 02453.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.